Privacy Policy

At EC Infosolutions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or use any of our services.

By accessing our website or engaging with our services, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, company name, and other details you voluntarily submit through forms or during communications.
Technical Data: IP address, browser type, device identifiers, referring/exit pages, and timestamps.
Transactional Data: Service usage data, billing information, and communication history.

How We Use Your Information

Your data is used to:

Respond to your inquiries and support requests
Deliver and improve our services
Send updates, newsletters, and promotional material (only with your consent)
Manage billing and account services
Ensure compliance with applicable laws
Prevent fraudulent activity

We never sell or rent your personal data to third parties.

Service-Specific Privacy Practices

To ensure transparency, here’s how data is handled across each of our services:

AI Engineering

We may collect and process anonymized usage data and performance metrics to improve machine learning models and AI solutions. Data used for AI model training is never linked to personally identifiable information unless explicitly required and consented to.

Web & Mobile App Development

We may access project-specific data to build, test, and deploy custom software solutions. All customer code and user data remain confidential and are stored securely.

Sales Accelerator

Marketing and lead generation data, such as behavioral metrics and engagement stats, may be processed using third-party analytics and ad platforms. We comply with GDPR and CCPA where applicable.

Quant Solutions

We analyze anonymized financial datasets and investment preferences for modeling and optimization purposes. All sensitive financial data is stored securely and is only used with client authorization.

Geo Intelligence

Location-based data is processed to deliver insights for business or climate intelligence. We anonymize geographic data wherever possible and follow best practices for location privacy.

Regulatory & Security

Client data related to compliance, risk assessment, and governance is treated with the highest security protocols. Data may be retained for audit or regulatory reasons where legally required.

CoStack

We collect behavioral data such as browsing activity and preferences to personalize content and shopping experiences. Data is encrypted in transit and at rest, and users can opt-out of personalization at any time.

Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user behavior, track preferences, and improve functionality.

Types of Cookies We Use:

Essential Cookies: Required for basic website functionality (e.g., forms, navigation).
Analytics Cookies: Help us understand how users interact with the site (e.g., Google Analytics).
Marketing Cookies: Track user activity to deliver targeted advertisements.
Preference Cookies: Store user settings and preferences (language, theme, etc.).

Managing Cookies:

You can manage or disable cookies in your browser settings. However, some features of our website may not function properly if cookies are disabled.

Data Security

We use industry-standard encryption, secure servers, and access controls to protect your information. Despite our best efforts, no online transmission is 100% secure. Use the internet at your own risk.

Third-Party Services

We may use third-party tools and integrations (e.g., payment gateways, analytics platforms) that have their own privacy policies. We recommend reviewing them if you interact with such services through our platform.

Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data
Object to or restrict data processing
Withdraw consent at any time

To make a request, contact us using the details below.

Children’s Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

📧 - support@ecinfosolutions.com
📍- EC Infosolutions Pvt. Ltd. 102 Network Savoy, Baner Balewadi Road, Pune 411045, India