Sales automation improves your sales conversion rates, But most organizations lose on deals because of a lack of organic opportunities, or insufficient follow-up, or because they simply did not respond...Read More
The dictionary defines the term “customer” as “A person who buys goods or services from a shop or business.” As we can see, customers are the backbones of the successRead More
With ever-increasing competition in the market, it has become very important to create reliable communication channels between customers and service providers. Sound customer service goes a long way in facilitating...Read More
The IT department of a company consists of software, hardware, and a network of computers with which the company performs important day-to-day business functionsRead More
Like the saying goes “The customer is always right”. However, there are times when that might not be the case and, to add to your woes as a customer service representative,...Read More
