In a situation where a customer has requested a service, a modification, or an upgrade that your company is unable to provide, saying “no” is unavoidable.  Read More

Most aspiring entrepreneurs toy with the idea of launching their startup. They don’t know how to fill the gap between having a business idea and implementing it.  Continue ReadingRead More

Keeping customers happy and satisfied in a manner that encourages them to not only keep coming back for you to serve them more but also for them to refer yourRead More